Privacy Policy
This Privacy Policy describes the privacy practices adopted by Chia Hsin Cement Corporation and its affiliates (collectively, “Chia Hsin,” “we,” “us,” or “our”) with respect to the collection, use, processing, and transfer of your personal data through the websites, devices, services, tools, software, or applications where this Privacy Policy is posted or referenced (collectively, the “Services”).
This Privacy Policy covers only the personal data collected through the Services, and does not include data collected by other means or subject to third-party privacy policy statements. By using the Services, you agree that we may use your information as described in this Privacy Policy Statement. For the protection of your rights, we strongly advise you to review this Privacy Policy carefully.
Data We Collect
We may collect various categories of data, including personal and non-personal data.
“Personal data” refers to information that identifies or may reasonably identify you as an individual, including but not limited to your name, mailing or physical address, telephone number, email address, and other information that you provide or that is necessary for the performance of transactions, the provision of services, or the delivery of products. Depending on your jurisdiction, personal data may also include your real-time location, IP address, or unique device identifiers. We may also collect and retain records of discussions, chats, or communications transmitted through the Services or voluntarily submitted to Chia Hsin.
Certain portions of the Services may require user registration. When you register, you may be asked to provide a username and password, which we will retain to enable your continued access. Such information may be associated with other data collected through the Services.
Job applicants may submit application materials through services operated by our external providers, including name, contact details, education history, military service, immigration status, and work experience. Data provided through such channels is subject to the privacy policy of the relevant provider, and we recommend reviewing such policies before submission.
To facilitate product delivery, service provision, communication, or our ongoing relationship with you, we may need to collect and use certain personal data. If you decline to provide such information, we may be unable to provide part or all of the Services to you.
We also collect non-personal data, such as device information (e.g., browser type, operating system), software usage data, hardware configuration, platform details, time zone settings, clickstream data, access times, and cookie identifiers. Such data may be compiled, analyzed, and used to enhance our Services and provide a more tailored user experience.
Chia Hsin is committed to respecting personal privacy and maintaining the trust of customers, employees, consumers, business partners, and all individuals whose data we process.
Technologies and Cookies We Use
We use tracking technologies, such as cookies (small files stored on your hard drive),, web beacons, analytics tools, and personal data you provide,to provide a personalized online experience and optimize our Services. Certain information regarding your interactions with the Services may be collected through cross-service or cross-device tracking technologies and may be used by us or third parties for specific purposes, such as device linking or delivery of tailored advertising or content.
For further details, including your available choices, please refer to our Cookie Policy. By accessing the Services, you consent to the placement of cookies and the use of tracking technologies by us and third parties as described in the Cookie Policy.
Some browsers may offer “Do Not Track” (“DNT”) signals. As no uniform standard currently exists for interpreting DNT signals, we do not monitor or respond to such signals at this time. We encourage you to review our Cookie Policy or applicable third-party policies for information on disabling or opting out of cookie-based tracking.
Use of Personal Data
You agree that we may use your personal datafor the following purposes, including but not limited to:
- Delivering products, providing requested services, or offering product- and service-related support;
- Administering promotional activities in which you participate, such as campaigns, events, or sweepstakes;
- Evaluating job applications and related materials submitted for recruitment purposes;
- Enabling your participation in activities such as online discussion forums, chats, communities, or surveys;
- Communicating with you via email, SMS, or telephone regarding our products, services, targeted advertisements, or promotional offers;
- Customizing, evaluating, delivering, and improving our products, services, content, and advertising;
- Verifying your identity for login and authorizing your instructions during your authenticated session;
- Providing a comprehensive and personalized user experience.
Sharing of Personal Data
We may share personal data with authorized third parties that assist in the operation of our business, including data storage and processing activities described in this Privacy Policy.
Except as expressly permitted herein, Chia Hsin shall not, without your consent:
share or disclose personal data to third parties for advertising purposes;
sell, rent, trade, or otherwise transfer your personal data to any unrelated third party.
We may disclose personal data under the following circumstances:
To comply with applicable legal obligations, legal processes, or governmental or quasi-governmental requests;
To establish, exercise, or defend legal claims;
To investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to the rights, property, or safety of Chia Hsin or others, violations of our Terms of Use, or other legally permitted circumstances.
In the event of a reorganization, merger, acquisition, or sale of all or part of Chia Hsin’s assets, personal and non-personal data may be transferred as part of such transaction.
Information you disclose in public areas of the Services (e.g., forums, social features, product review platforms) may become publicly accessible. You should exercise caution when posting personal information in such areas.
Non-personal data may be disclosed or shared without restriction, to the extent permitted by law. For example, aggregated and anonymized data may be shared with business customers, partners, or suppliers to enhance their products or services.
Protection of Minors’ Privacy
As we cannot determine whether the personal data collected belongs to minors or if consent has been obtained from legal guardians, minors should not provide personal data.
If you believe that we may have collected personal data from a minor without proper authorization, please contact us using the information provided in this Privacy Policy. We will promptly investigate and take corrective measures as necessary.
Data Storage and Cross-Border Transfer
Your personal data may be transmitted to, stored in, and/or processed in Taiwan and/or other jurisdictions with varying levels of data protection legislation. Such transfers shall be conducted in compliance with applicable international data protection laws.
We implement administrative, technical, and organizational safeguards to protect personal data in any jurisdiction to which it is transferred. Your personal data may be processed by employees of Chia Hsin or by employees of our suppliers who support the provision of customer services.
By submitting your personal data, you are deemed to consent to the transfer, storage, and processing of your data in accordance with this Privacy Policy.
You acknowledge that third-party service providers to whom you disclose personal data may store such data outside your country of residence. You further understand that personal data stored in other jurisdictions may be subject to the local laws of those jurisdictions, which may provide a different level of protection than that afforded in your home country.
We will retain personal data only for the period necessary to fulfill the purposes for which it was collected or as required by applicable law.
Information Security
We appreciate your trust in providing your personal data and are committed to implementing reasonable technical and organizational measures to safeguard it. We employ industry-recognized security measures to prevent unauthorized access, use, or disclosure.
Access to personal data is restricted to employees, contractors, and agents who require such access to perform their duties.
Despite our efforts, no modern technological environment is entirely free from security risks. Should any security breach occur that, after investigation, is deemed likely to materially harm your legitimate interests due to unauthorized access or disclosure, we shall notify you without undue delay and report the incident to the competent authority as required by law.
We strongly encourage you to adopt appropriate precautions when using the internet, such as using strong passwords, updating passwords regularly, and using secure browsers.
Links to Third-Party Services
The Services may contain links to or integrations with third-party services, including but not limited to Facebook, LinkedIn, X(formerly Twitter), Instagram and YouTube. Such services are beyond our control and are not governed by this Privacy Policy.
We assume no responsibility for the privacy practices, content, or data handling of such third-party services, including social media platforms or plug-ins accessible through the Services. If you have questions regarding how such third parties collect, use, or share your data, you should review their respective privacy policies or contact them directly.
Provision of access to third-party services does not constitute endorsement, sponsorship, or representation by Chia Hsin regarding their quality or conduct.
Amendments to This Privacy Policy
We may revise this Privacy Policy from time to time in response to changes in social conditions, legal or regulatory developments, or technological advancements. Updated versions will be posted on this page, and the revised Privacy Policy shall supersede any prior versions.
Your continued use of the Services following the posting of a revised Privacy Policy shall constitute your acceptance of all modifications.
Your Rights Regarding Personal Data
You have the right to update and correct personal data associated with your account. You may request that Chia Hsin cease the collection, processing, or use of personal data concerning you, or request deletion of such data.
Depending on applicable governing laws, requests for access to or copies of personal data may incur necessary costs or fees. You may also object to our continued processing of your personal data. To the extent permitted by law, you may have the right to data portability.
Contact us If you have any concerns about how Chia Hsin uses your personal data.
If you wish to access, amend, or delete your personal data, or if you wish to opt out of receiving communications from us, you may contact us at:
ir@chcgroup.com.tw
We will provide further instructions upon receipt of your request.